Business Consultant, Dynamics 365 Business Analyst,
Medical Equipment Manufacturing, IT Services and IT Consulting, Software Development, Business Skills Training
This candidate is a quality-focused, results-oriented D365 CE Consultant, Solution Architect, Microsoft® Certified Professional (Microsoft Specialist: Microsoft Dynamics CRM 2016 Customization & Configuration- Charter Member), Certified Scrum Product Owner (CSPO -Scrum Alliance), and liaison with 13+ years of the overall business and IT experience. The candidate has Demonstrated talent in planning/implementing proactive procedures, innovative solutions, and business process improvements to resolve employer/client challenges and drive business. Skilled troubleshooter and problem-solver with the ability to leverage business intelligence and industry best practices to improve operational efficiency and cost savings further. Over 11+ years of experience contributing to project life cycle for Microsoft Dynamics CRM/Dynamics 365 implementations.
This candidate facilitated requirements gathering, analysis, demos, and training to implement Dynamics 365, SharePoint Online, & Dynamics 365 App for Outlook in an Agile software development environment. Documented Requirement Traceability Matrix (RTMs), Project Task, and Risk Assessment/Management. Collaborated with multiple teams (client, consultant, development, data migration) to schedule and scope project timelines. Configured Dynamics 365 and Microsoft Dynamics 2016 (Forms, Business Process Flows, Workflows, Business Rules, XRM toolbox, JavaScript, Ribbon Workbench, Report Wizard). Created custom reports using SSRS (Fetch XML-based and SQL-based, Expressions)
Facilitated Scrum meetings, requirements gathering, analysis, demos, and training with GIPSA Product Owner, Stakeholders, and End Users to implement MS Dynamics CRM 2015/2016 Online, SharePoint 2013 On-Premise integration (SBI), & Microsoft CRM for Outlook in an Agile software development environment (Scrum). Team Lead & Project Management. Documented User Stories, Use Case diagrams (Actor & Activity), Acceptance Criteria, Weekly Status Updates, and Project tasks. Organized design sessions per Sprint requirements with the development team. Configured Microsoft Dynamics CRM Online (2015 & 2016) & Microsoft Dynamics CRM 2013 On-Premise (Forms, Business Process Flows, Workflows, Business Rules, XRMtoolbox, Ribbon Workbench, Report Wizard). Created and designed custom reports using SSRS. Visual Studio (FetchXML, Expressions).
This candidate has specialties in:
- Scrum
- Microsoft Dynamics CRM 2011 (On-Premise)
- Microsoft Dynamics CRM 2013 (On-Premise)
- Microsoft Dynamics CRM 2015 (Online)
- Microsoft Dynamics CRM 2016 (Online & On-Premise)
- Dynamics 365 (Online & On-Premise)
- Power Platform/Power Apps
This candidate has certifications and top skills in:
- MS: Microsoft Dynamics CRM 2016 Customization and Configuration (Charter Member)
- MCPS: Microsoft Certified Professional
- Microsoft Dynamics 365
- Microsoft Power Apps
- SQL Server Reporting Services (SSRS)
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