Managing Director
SaaS, Finance, Accountiong, Distribution, Supply Chain, Manufacturing (Discrete/Process), Retail (food chain), Telco, Sales, Marketing, Hospitality, Gaming, Business Aviation
This candidate is a results-driven, dynamic, and passionate professional with over 30 years of experience in global professional services organizations, ERP, CRM, SaaS, Customer Success, program management, project management, Dynamics, and Consulting.
They excel in leading professional service organizations, ensuring maximum retention of clients and staff while maximizing profitability. Establishing the frameworks, strategies, and policies needed to deliver consistent growth for global operations. This candidate’s background includes all aspects of P&L management, professional services leadership, program management, project management, Dynamics, ERP, CRM, and consulting. assembling highly skilled teams of professionals, and setting the stage for future growth by analyzing emerging trends and new technologies.
This candidate’s core competencies include; Leadership, Professional Services, Consulting, Process Improvement, Program Management, Project Management, Business Development, Management, Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Software as a Service (SaaS), and Strategy.
In a recent position, this candidate’s role and responsibilities included:
- Identified the need to create new cloud practice and hire essential resources, which unlocked significant new revenue.
- Led the on-time, within-budget completion of multi-million-dollar projects which have more than doubled the planned revenue and successfully achieved clients’ needs.
- Redesigned Managed Service department and added new Offerings, increasing its revenue by 100%+ in the first year.
- Leveraged personal relationships to plan, staff, and deliver successful large, completely remote implementation to FinServe client at two separate locations in Asia.
- Completely reversing the practice from blacklisted to winning MS awards and MS reference in only two years
- Won, and delivered the largest D365 CRM sale in 2015 and led the delivery to become Microsoft’s most visible reference in the space for years to come
- And much more…
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