Technical Expertise:
The candidate possesses comprehensive proficiency in Dynamics AX/CRM, having successfully led projects involving system upgrades, customization, and enhancement. Notably, he played a pivotal role in transitioning from MS Dynamics AX 4.0 to Dynamics AX 2009 and subsequently to Dynamics AX 2012 R3, demonstrating adeptness in managing complex ERP environments. His responsibilities encompassed the administration, customization, and maintenance of Dynamics AX systems, ensuring alignment with organizational objectives through effective collaboration with end-users and project teams.
Integration and Development Skills:
He excels in integrating third-party applications with Dynamics AX, as evidenced by his hands-on experience in configuring AutoDesk interfaces and developing WCF web services for data exchange between CRM systems and design applications. His contributions include designing and implementing bespoke solutions like Water Source Heat Pump Selection, Vault Viewer, and various automation tools tailored to enhance operational efficiencies and user experience within ERP environments.
ERP and CRM Implementation:
Across different roles, the candidate has demonstrated proficiency in implementing and administering ERP systems such as Epicor Avante and CRM systems like Pivotal CRM. At Cirrus Design Corporation, he oversaw the deployment of Epicor Avante Manufacturing and Financial software, showcasing his capability in system administration, database management, and application development to streamline manufacturing processes and enhance productivity.
Application Development and Customization:
His expertise extends to application development and customization using a wide array of technologies including Visual Basic, C/C++, C#, ASP.Net, SQL Server, and Oracle. He has designed and implemented diverse in-house applications and tools, from CAD integrations to data warehousing solutions, ensuring seamless functionality and integration across enterprise platforms.
Management and Leadership:
Previously, as Manager of Customer Software Service Department at Fourth Shift Asia, he provided leadership in ERP implementation projects, managed a team of consultants, and delivered customized solutions to meet client requirements. His role encompassed customer support, training, and project management, underscoring his ability to drive successful ERP implementations and client satisfaction.
In conclusion, the candidate’s extensive experience, technical acumen, and proven track record in ERP-CRM development and integration make him a valuable asset for organizations seeking robust solutions and strategic insights to optimize business operations and achieve sustainable growth. His dedication, problem-solving skills, and proficiency in leveraging emerging technologies underscore his readiness to contribute effectively to complex IT projects and initiatives.
