CRM Technical Consultant
Banking, Information Technology, Finance, Operations, Distribution, Supply Chain, Retail
This candidate is an experienced Microsoft Dynamics CRM Techno-Functional Consultant with a demonstrated history of working in all types of industry. This individual is skilled in Software Development Life Cycle (SDLC), SQL, Management, MS CR 2011,2013,2015,2016, Dynamics 365 and has strong knowledge of SSRS, Power BI, MS Flow, Power Apps, C#, Javascript. Strong engineering professional with a Master of Science (MS) focused in Computer science.
This candidate’s technical skills include Microsoft Dynamics CRM 2011, 2013,2015, Dynamics 365, HTML, CSS, XML, JavaScript, C#, .NET, Web Services, WCF, ASP, XML, HTML, XML, CSS, JavaScript, MS SQL Server 2008/2012/2014, Windows 7/10, MS-IIS (6.0/7.0), Visual Studio. Net 2008, 2010, Ribbon workbench, XRM, CRM OData Query designer, CRM Rest Builder, SSRS, Crystal Reports and Power BI.
In a recent position, this candidate’s role and responsibility included:
- Lead and manage multiple large projects
- Understand the Client’s Business Process
- Mapping the Business Process with Dynamics CRM Process
- Collecting the business requirements of the client and customize the CRM application accordingly
- Developed Power Apps including Model-Driven Application and Canvas Applications
- Worked on Microsoft Flow/Power Automate to Develop complex automated processes, including cloud flows, Schedule flows, etc
- Worked/Implemented CI/CD pipelines for Azure DevOps to build automatic solution deployments
- Responsible for managing CRM Functional modules, including sales, service, project services, and Field Service
- Demonstrate CRM Solution capabilities to the client
- Supervise the task and deliverables of the project team to meet project milestones and deliverables
- Analyzing the requirements for Dynamics CRM
- Implemented logic apps in Azure
- Log the requirements and add debugging issues in Azure DevOps for easy tracking
- Implemented plugins/ Workflows /Business Process Flows for Dynamics CRM
- I was involved in Configuring the Dynamics CRM system according to the client’s requirement
- Coordinate with technical team members to arrive at the technical requirements
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