Candidate Cover Sheet - Microsoft Dynamic AX (D365 F&O) - Senior Project Practice Leader / Delivery Manager / Program Manager #NA-1584133774

This candidate is an energetic, trusted, and detail-oriented leader and strategic solutions provider with outstanding leadership, stakeholder communication, and conflict management skills. He has a Proven ability to re-engineer and turn around underperforming programs while building credibility with clients and staff to develop high-quality products that enable business transformation and drive positive organizational change. 

In a previous role, this candidate Supported company growth, planning, and oversight while managing stakeholders' expectations and ERP implementation project practices. He provided leadership and support to improve policies and expand existing project management and PMO methodologies. He managed the functional and technical direction for multiple large teams of consultants and developers to track and resolve requirements and engage clients during the implementation, upgrade, and support of enterprise cloud-based Microsoft D365 technology (D365 F&O, Azure, Power BI) processes. He provided best practices and industry knowledge to support and improve the Practice direction, governance, escalation, and management while standardizing project execution processes, techniques, and methods to enhance client engagements. Responsible for developing and maintaining overall customer relationships and dynamic environment while revising needs to do the right thing to meet changing requirements, manage risk, and future business opportunities.

In a recent role, this candidate is Accountable for leading enterprise-level delivery and engagement of D365 F&O programs throughout the organization. Responsible for client satisfaction, overall engagement, strategic direction, new products and services, the scope of work, delivery of the solution, managing cross-functional (technical and non-technical) teams, and driving earned value on-time product delivery. He Manages a large team of consultants, developers, business analysts, and project managers for a large enterprise D365 F&O Retail client takeover project. Leading client and consultant analysis to review existing business mapping and how they apply to the new system partially created by 3rd party provider in D365, allowing the assessment of critical path requirements, concerns, and risks associated with the new go-forward plan. Working with client leadership and engaging Microsoft FastTrack to assess project direction based on the provider transition to identify and mitigate project and platform risks while setting proper direction and expectations.

This candidate has certifications in:

• Project Management Professional (PMP)
• Certified Information Systems Auditor (CISA)
• Change Management Specialist (CMS) Lean Six Sigma Green Belt (LSSGB) Professional
• Certified in Risk and Information Systems Control (CRISC)
• Agile Leader SCRUM MASTER Accredited Certification (SMAC)
• Certified Information Security Manager (CISM)
• ITIL Certified