Candidate Cover Sheet - Microsoft Dynamics AX (D365) Senior IT Administrator #NA-1471637414

Over the last 14 years, this candidate’s curiosity, passion, and persistence has led them down many paths while working in the IT and Microsoft Dynamics space. In the beginning, they were focused on increasing their technical knowledge base while wearing many other hats. Switching gears on a regular basis taught this candidate the necessity of excellent documentation. This candidate has had the pleasure to become intimately aware of 5S and Lean Manufacturing and internalize an efficiency mindset in the world of IT and database management.

This candidate’s skillset includes Technical Support, Software Installation, CRM, Printers, Business Process Improvement, Information Technology, Continuous Improvement, Customer Relations, Printer Support, Domain Name System (DNS), Documentation, Business Process, Computer Literacy, System Administration, Tools & Technologies, Databases, Computer Hardware, Microsoft Office, Microsoft Word, Windows, Microsoft Excel, Microsoft Dynamics CRM, Excel, Word, Outlook, Internet, Explorer, Active Directory, Microsoft Exchange, SharePoint, Office 365, Microsoft Dynamics 365, and Remote Desktop. 

In a recent position, this candidate’s role and responsibilities included:

• Maintain the IT infrastructure
• Respond quickly to technology crises such as a server failure
• Optimize and upgrade technology assets
• Respond to tier one IT Helpdesk requests such as malware infections and password resets
• Customize the Microsoft Dynamics 365 Sales Professional database
• Weed bad data out of the garden of good customer relationships
• Manage cloud resources as a Microsoft 365 Global Admin
• Facilitating the health and daily use of Microsoft Dynamics 365 Business Central
• And much more...

Looking to the future, this candidate is passionate about gaining new experiences and new skills in the realm of IT. They are open to new technologies, new interfaces and new backends and firmly believe that their troubleshooting mindset and persistence can be applied to almost anything!