Candidate Cover Sheet - Microsoft Dynamics CRM (D365) CRM Project Manager / Functional Consultant #232187

This candidate has over 12 years of experience working with Microsoft CRM cloud and on-premise implementation. She is a self-starting, flexible team player who can collaborate with and achieve results for a wide range of stakeholders. This candidate has a passion for utilizing technology to solve problems and achieve business goals in a wide variety of industries. She has implemented, integrated, and provided company-wide support for financial and CRM systems. She also has experience migrating and adapting systems for growth, improved internal controls, utilization, and adoption as well as experience coordinating and managing virtual workforces using remote access environments. 

This candidate’s specialties include Implementing Dynamics 365, Microsoft CRM projects, virtual teams, user collaboration and support, Office 365, Microsoft CRM, and ClickDimensions. Additionally, she is skilled in, Business Process Improvement, Consulting, Software Project Management, Business Development, Online Marketing, Program Management, Software Development, Financial Reporting, E-commerce, Project Planning, Start-ups, Information Technology, Financial Systems, PMP, Business Analysis, Business Intelligence

Email Marketing, Customer Relationship Management (CRM), Cloud Computing, Agile Project, Management. Business Intelligence (BI) Business Process, Data Management, Document, Management, Process Automation, Microsoft CRM, Databases, Microsoft Office, QuickBooks, Microsoft Certified Professional, Microsoft Dynamics, Microsoft Excel, Microsoft Word, Microsoft, Flow, Microsoft Power BI, Microsoft PowerApps, Microsoft Power Automate. 

Her qualifications and experience include 

• 9 Years MS-CRM cloud and on-premise implementation. 2011 Customization and Configuration certification.
• Self-starting, flexible team player who can collaborate with and achieve results for a   wide range of stakeholders
• Passion for utilizing technology to solve problems and achieve business goals, in a   wide variety of industries
• Implemented, integrated, and provided company-wide support for financial and CRM systems
• Experience migrating and adapting systems for growth, improved internal controls, utilization, and adoption
• Coordinated and managed virtual workforce using remote access environments
• Project management experience -  PMP certification -  Multi-company and project accounting experience

In a recent role this candidate was responsible for:

• Working on a conversion team to complete upgrade from 2011 on-premise to CRM  365 online
• User support, training, configuration, data quality, and functionality improvements
• Adhoc CRM support for additional Intellinet CRM 365 customers, insurance, healthcare, and building supplies. Training and coaching stakeholders, troubleshooting and resolving issues, customization projects.
• Agile project management environment

One of this candidate's recent clients reported that:

“We contracted this candidate to handle our integration of Click Dimension email marketing with our on-premises CRM 4.0 system. With little support knowledge on our end, she managed the integration very well, all systems working to expectations. Subsequently, I have retained this candidate for various other elements of our startup email marketing process, including vetting/editing/cleaning/merging fresh data into the existing database core. Also, she is handling new functionality processes in our CRM 4.0 system, creating workflow enhancements, frame designs, user interface improvements, etc. I am very pleased with our ongoing relationship. I highly recommend this candidate if your needs are remotely similar to our.”